Privacy Policy

We are building a strong tradition of providing quality goods and excellent customer service. Part of achieving this goal involves working with information that helps us understand what customers want when they visit our site.

Information You Provide Us
In several areas, we ask you to provide information by filling out and submitting an online form. Following is a list of the information we request, arranged by site location, and details on how we use this information.

Checkout
We ask for your name, address and contact information so we can send you your order, and so we can contact you if we have a question about your order. We ask for credit card information so we can fulfill your order, and so we can provide this information to the company or companies who process your credit card payment.

When you make a purchase or join the Wine Club your credit card will be processed by Levo Wines. Please check your credit card statement to verify that the charges have been properly processed. We do not share any other information with third parties, except in the case of contact or order information needed to fulfill your order. We do not share or sell email addresses.

My Account
When you create an account, we ask for your name, address, phone number, email address, and a user name and password. We use this information to fulfill your orders and to enable time-saving features like express checkout, wish lists, and saved baskets. We do not share or sell this information.

Newsletter
We ask you to provide a name, email address and profile information. We use this information only to fulfill your request and, in the case of profile information, to help make sure we’re sending you the type of email updates and catalogs you want to receive. We do not share or sell email addresses.

Gift Cards and Gift Messages
These options allow you to send a personal greeting with your gift order. We make no use of the information contained in these greetings except to complete your order as you have requested.

Information We Don’t Collect
When you visit and browse our site, we do not collect your name, email address or any other personal information unless you provide it to us.

How We Use Email
After you place an order on our site, you will receive an email confirmation and, in most cases, an email with package tracking information.

We send our Newsletter, our email update on sales, products and wine information, to subscribers only. Unsubscribe instructions are included in each edition of the email. We do not sell or share email addresses with other companies. We do use email as a means of receiving feedback from our customers, and we encourage you to email us with your questions or comments. We read every email we receive.

Links To Other Sites
Occasionally we provide links to other sites we think you will enjoy. These sites operate independently of us and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.

About Information We Share With Others
We do not, under any circumstances, share or sell your information to anyone.

Information We Do Not Share With Others
We do not share, sell or trade email addresses, information collected as part of a survey, or specific details about you or your household.

We do not contribute to or participate in shared or cooperative databases, which give other companies access to your personal information. We do not release credit card or financial information for use by other companies.

For both privacy and security purposes, all transactional information communicated between customers and our Web site is transmitted in an encrypted format, and all credit card information is deleted from our servers immediately after card authorization.

How To Remove Your Name From Our Mailing List
Email us at info@levovineyard.com

Data Deletion Requests

At Levo Vineyard, we understand the importance of controlling your personal data. If you wish to delete or remove your personal information from our records, you have the right to make a data deletion request. We are committed to facilitating this process in a timely and efficient manner. Below are the steps you need to take to initiate a data deletion request:

1. Submission of Request: You can submit your data deletion request by contacting us via email, phone, or mail. Please provide your full name, contact details, and any relevant information to help us locate your data within our systems.
2. Verification of Identity: To ensure the security of your data, we may need to verify your identity before processing the deletion request. This step helps prevent unauthorized access to your personal information.
3. Processing Time: Upon receipt of your deletion request and successful verification of your identity, we will initiate the process of removing your data from our systems. Please note that the time taken to complete this process may vary depending on the complexity of the request and the volume of data involved. However, we will endeavor to complete the deletion within a reasonable timeframe.
4. Confirmation: Once your data has been successfully deleted from our systems, we will provide you with confirmation of the deletion via your preferred contact method.
5. Retention of Certain Information: Please be aware that while we will delete your personal data upon request, we may retain certain information as required or permitted by law, or for legitimate business purposes, such as record-keeping and compliance purposes.
6. Limitations: It’s important to note that there may be limitations to our ability to fulfill your deletion request, particularly if retaining some of your data is necessary for legal or contractual reasons. In such cases, we will inform you of the reasons for our inability to comply with your request.
7. Rights to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data at any time. If you choose to withdraw your consent, it may affect your ability to access certain services or functionalities provided by Levo Vineyard.
8. Contact Information: If you have any questions or concerns regarding the deletion of your personal data or our privacy practices in general, please don’t hesitate to contact us using the details provided below:

Attn: Data Privacy Request
LEVO VINEYARD
2975 Limestone Way
Paso Robles, CA 93446

Or you can call or email us:
Info@levovineyard.com
(805) 400-5994

Updates To Our Information Practices
We’re always looking for ways to improve our site’s features and services and to improve the way we communicate our information practices. As a result, this statement is updated from time to time. We encourage you to periodically review this page for the latest information on our privacy practices. We will never change our policies with regard to releasing information to third parties without first notifying all customers and providing them with the opportunity to “opt-in” for correspondence from other companies.

Questions or Comments
Please contact us for questions, comments or assistance with any privacy related issues, we invite you to contact us via email (info@levovineyard.com) or call: 805-400-5994. We’re always happy to help.

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Levo Vineyard Text Messaging Privacy Policy

Last Updated: August 26th, 2026

This Text Messaging Privacy Policy supplements the Levo Vineyard Privacy Policy and describes how Levo Vineyard (“we,” “us,” or “our”) collects, uses, and protects information associated with our SMS and MMS text messaging programs.

By expressly opting in to receive text messages from Levo Vineyard, you consent to the collection and use of your information as described in this policy. Enrollment in our wine club or purchase of our products does not, by itself, constitute consent to receive promotional text messages.

1. Information We Collect

When you opt in to or interact with our text messaging program, we may collect information, including:

• Your mobile phone number
• Your name and contact information
• Age or date-of-birth information when required for age verification
• Your SMS/MMS opt-in and opt-out preferences
• The date, time, and method of your consent
• Message history and information related to your interactions with our text messaging program
• Other information you voluntarily provide through the text messaging program

2. How We Use Your Information

We may use information collected through our text messaging program to:

• Send promotional offers and winery updates
• Communicate wine club information and benefits
• Announce wine releases and allocations
• Share tasting room information and updates
• Provide event invitations and announcements
• Send order, pickup, delivery, or shipping notifications
• Respond to customer service inquiries
• Manage your SMS subscription and communication preferences
• Maintain records of consent and opt-out requests
• Comply with applicable legal and regulatory requirements

The specific types of messages you receive will depend on the text messaging program or communications for which you have opted in.

3. Mobile Information and SMS Consent

We do not sell, rent, trade, or share your mobile phone number, SMS opt-in information, or text messaging consent with third parties or affiliates for their own marketing or promotional purposes.

Mobile information may be disclosed to service providers that perform services on our behalf, such as telecommunications carriers, SMS platform providers, technology providers, and other vendors necessary to operate and deliver our text messaging program. These parties may access information only as necessary to provide services on our behalf and are not permitted to use SMS opt-in information or consent for their own marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be sold, rented, transferred, or otherwise shared with third parties for their marketing or promotional purposes.

4. Consent and Participation

Participation in our promotional text messaging program is voluntary. Consent to receive promotional text messages is not a condition of purchasing any goods or services from Levo Vineyard or participating in our wine club.

You should only provide a mobile phone number for which you are the subscriber, account holder, or otherwise authorized to receive text messages.

Your consent applies only to the Levo Vineyard text messaging program for which you opted in and is not transferable to another company or unaffiliated third party.

5. Age Requirement

Our alcoholic beverage products are intended only for individuals who are 21 years of age or older.

You must be at least 21 years old to participate in promotional text messaging related to our alcoholic beverage products. By opting in to such communications, you represent that you are 21 years of age or older.

6. Message Frequency and Charges

Message frequency varies based on your interactions with Levo Vineyard and the text messaging program for which you have opted in.

Message and data rates may apply. Charges are determined by your wireless carrier and mobile service plan. Please contact your wireless provider with questions regarding your text messaging or data plan.

7. Opting Out of Text Messages

You may opt out of our text messaging program at any time by replying STOP to a message from us.

After submitting an opt-out request, you may receive a final text message confirming that you have been unsubscribed. After that confirmation, you will no longer receive messages from that text messaging program unless you opt in again.

We will maintain and honor opt-out requests in accordance with applicable requirements.

8. Help and Support

For assistance with our text messaging program, you may contact us at:

Email: Info@LevoVineyard.com
Phone: (805) 400-5994

9. Service Providers

We may use third-party service providers to help operate our text messaging program, including messaging platforms, telecommunications providers, hosting providers, and other technology vendors.

These service providers may process information on our behalf only as necessary to provide their services to us. Our use of service providers does not permit the sale or sharing of your mobile phone number, SMS opt-in information, or consent for third-party or affiliate marketing or promotional purposes.

10. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information collected through our text messaging program against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee the absolute security of information transmitted through SMS or MMS.

11. Data Retention

We may retain information associated with your participation in our text messaging program for as long as reasonably necessary to operate the program, maintain records of consent and opt-out requests, fulfill the purposes described in this policy, and comply with applicable legal and regulatory requirements.

12. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside of our control.

13. Changes to This Privacy Policy

We may update this Text Messaging Privacy Policy from time to time to reflect changes to our practices, technology, legal requirements, or text messaging program.

When changes are made, we will update the Last Updated date at the top of this policy. We encourage you to review this policy periodically for information about our privacy practices.

14. Contact Us

If you have questions about this Text Messaging Privacy Policy or our privacy practices, please contact:

Levo Vineyard
2975 Limestone Way Paso Robles, CA 93446
Info@LevoVineyard.com
(805) 400-5994

For additional information about how Levo Vineyard collects, uses, and protects personal information outside of our text messaging program, please review our general Privacy Policy at https://www.levovineyard.com/privacy-policy/.